Technical Writer Porto

Technical Writer
Porto
Porto, Porto District, Portugal

ebank
IT is a fintech company that enables banks and credit unions to deliver humanized, personalized, and accessible digital experiences for their customers. By adopting the ebank
IT Omnichannel Digital Banking Platform, financial institutions are empowered to offer an innovative user experience across every modern digital channel, from mobile to web banking, wearable gadgets, the metaverse, and beyond. Today, the platform is licensed to institutions in 11 countries, serving millions of customers and members.

We are building our Digital Experience team and are looking for a talented Technical Writer to produce clear,
- quality documentation.

This role requires a passion for writing! We will support your learning and ensure you have fun while working in a dynamic and interactive environment.

1. Plan, create, and maintain
   - facing and internal documentation (user guides, technical documents, release notes, etc. ).
2. Quickly understand complex technical concepts and translate them into accessible text and visuals.
3. Edit, clarify, and proofread content produced by others, mentoring to improve writing skills.
4. Maintain outstanding attention to detail and quality.
5. Use Microsoft Office tools effectively.

1. Managing multiple priorities in a
   - paced, evolving environment.
2. Working independently and collaboratively.
3. Being responsible, proactive, and adaptable.

1. An academic degree in Computer Science or a related field.
2. 1-2+ years of experience as a Technical Writer in a Saa
   S company.
3. Strong analytical skills, research, and exploration abilities.
4. Fluency in English and good knowledge of French.

1. Produce
   - quality documentation that contributes to product success.
2. Collaborate with development teams to understand products and documentation needs.
3. Create clear, concise, and useful documentation in partnership with technical teams.

At ebank
IT, we foster a bold,
- making, and collaborative culture in a friendly environment.

• Fair and solid principles.
• Dynamic,
  - minded colleagues.
• Focus on personal development.
• Hybrid work model.
• Flexible schedule for personal commitments.
• Modern, cozy office space.
• Innovative projects with the latest technologies.
• Competitive rewards aligned with your career growth.
• Team-building activities, social events, and happy hours.
• Social responsibility initiatives supporting various causes.
• Well-being programs including gym partnerships, healthy food options, sports events, and workshops.