Technical Writer Porto

Technical Writer
Porto
Porto, Porto District, Portugal

Social network you want to login/join with:

Our client is a Portuguese company focused on thedevelopment of technological products and consequent implementationin international projects at the service of governments and society in general and is recruiting aTechnical Writerto support our growing documentation and compliance needs. The ideal candidate brings expertise in crafting clear, accurate, and
- centered content for APIs, IT systems, and software platforms, with an added focus on supporting documentation for compliance standards such asISO 27001, SOC 2, GDPR, andinternal security policies. You will collaborate across technical and compliance teams to ensure our documentation not only informs users but also aligns with industry standards and audit requirements.

Key Responsibilities:

• Create and maintain technical documentation including user guides, API references, SOPs, tutorials, FAQs, and internal knowledge base articles.
• Collaborate with engineers, developers, SMEs, and compliance officers to gather accurate information on systems, workflows, and security practices.
• Support the development and maintenance of documentation aligned with compliance frameworks includingISO 27001, SOC 2, GDPR, and other regulatory standards.
• Create visual aids (diagrams, process flows, charts) to complement documentation.
• Edit and proofread for clarity, tone, grammar, and technical accuracy.
• Validate documentation through
  - on testing and stakeholder review.
• Manage version control and ensure document integrity and audit readiness.
• Use collaboration and content management tools such asConfluence, Jira, andShare
  Point.

Requirements

• Proven experience as a Technical Writer in a software, IT, or cybersecurity environment.
• Familiarity with compliance documentation and audit preparation for ISO, SOC 2, and GDPR.
• Proficiency with tools like Confluence, Jira, and diagramming tools (e. g. , Lucidchart, Draw. io).
• Strong written communication skills with the ability to simplify complex information.
• High English proficiency (IELTS Band 8 or equivalent).
• Experience collaborating with
  - functional teams in technical and regulated environments.

Preferred Qualifications:

• Exposure to cybersecurity principles and
  - based documentation.
• Background in technical support, globalization, or multilingual environments.
• Fluent inEnglish, Portuguese, andSpanish.
• Experience with training or instructional design.