Technology Company - Sales Department For German Speakers Work From Home 2000 Eur Welcome Bonus Lisboa

Technology Company - Sales Department For German Speakers Work From Home 2000 Eur Welcome Bonus
Lisboa
Lisboa, Lisboa, Portugal

Detalhe da Oferta:

Start Date:

July 3rd or 31st 2025

This is a full remote position, so the candidates need to be already living in Portugal (except Madeira and Azores)

Role:

Customer Support Advisor - Technical - Sales

Language

German (Native) + English (solid B2)

Key Responsibilities

Customer Interaction:

Handle incoming user requests via telephone, email, and chat. Log call details into case management systems and provide responses and resolutions within SLA to customers.

Customer Satisfaction:

Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress. Their happiness is our happiness.

Customer Service:

Deliver
- calibre customer service for
- sales requests including delivery, warranties, and refunds.

Sales Support:

Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.

Sales Goals:

Achieve sales goals set on a quarterly basis while providing an excellent customer experience.

Order Management:

Log and follow up on orders or requests, capturing all required data elements in CRM as mandated by clients, policies, and products.

Candidate Profile

Excellent communication skills coupled with empathy and team spirit

Tech-savvy

Previous experience in Customer Service (preferable)

Previous experience in sales is a plus

Availability to work on rotational shifts

Salary Conditions

Base salary (gross):

1517€ x 12 months

Performance bonus (gross):

up to 225€

Meal allowance:

7, 23€ per workday (paid in meal card)

Transportation allowance:

20€

Health insurance:

Since day 1 upon monthly payment - Free after 6 months of contract

Schedule

Monday till Saturday (including bank holidays):

08:

00 to 19:

00 (Rotational shifts)

Days Off:

Sunday + 1 rotational day

Type of contract:

6 months with the possibility of renewal

If you fill in the requirements and have the legal rights to work in Portugal please send your cv to

Mostrar Email>