Técnico de Manutenção/ Field Service Technician (SEIA) Seia

Overview

Espere mais. Conecte mais. Seja mais em Diebold Nixdorf. As nossas equipas automatizam, digitalizam e transformam a forma como mais de 75 milhões de pessoas em todo o mundo realizam operações bancárias e fazem compras, neste mundo
- conectado e centrado no consumidor. Junte-se a nós na ligação das pessoas ao comércio, neste papel vital e gratificante.

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this
- connected,
- centric world. Join us in connecting people to commerce in this vital, rewarding role.

We look for a Service Technician to cover Seia area.

Maintenance:

• Performs preventive maintenance and repairs on equipment systems (e. g. , mechanical, electrical);
• Evaluates and recommends equipment improvements to improve availability, capacity and yield;
• Performs equipment failure analyses (including preventive and unscheduled maintenance);
• Troubleshoots and diagnoses equipment problems;
• Prepares technical reports to document equipment modifications and equipment maintenance procedures.

Key Responsibilities

• Provide service and customer support during field visits or dispatches;
• Tie workflow to schedule;
• Manage all on site installation, repair, maintenance and test tasks;
• Diagnose errors or technical problems and determine proper solutions;
• Produce timely and detailed service reports;
• Document processes;
• Operate vehicle in a safely manner and use field automation systems;
• Follow all company’s filed procedures and protocols;
• Cooperate with technical team and share information across the organisation;
• Comprehend customer requirements and make appropriate recommendations/briefings;
• Build positive relationships with customers.

Required Qualifications

• Proven Field Service experience;
• Ability to troubleshoot, test, repair and service technical equipment;
• English literacy;
• Portuguese native
• Driving license
• Ability to work flexible shifts and to adapt to changing work schedules;
• Familiarity with mobile tools and applications;
• Technical degree or certification.

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