Télétravail - Assistant(e) clientèle francophone - H/F/D - start 04.09 Lisboa

Télétravail - Assistant(e) clientèle francophone - H/F/D - start 04.09
Lisboa
Lisboa, Lisboa, Portugal

Project details:

• Start date: 04. 09 & 25. 09
• Work from HOME - anywhere in Portugal (except islands)
• Perfect opportunity for communicative candidates interested in payment solutions and helping small businesses grow
• All work equipment will be provided by the employer and delivered to your home via courier

This job is supporting a leading European mobile
-
- sale company.

Their device lets small businesses accept card payments anywhere using just a smartphone. It's quick to start and has clear pricing.

Join our French-speaking remote team and help change the way people pay

Your responsabilities:

• Support French-speaking customers through phone, email, chat, and social media channels
• Help small businesses with any questions or issues related to our products and services
• Continuously improve customer processes to boost merchant satisfaction
• Collaborate with teams across the company, including Sales and Marketing

Our expectations:

• Proficiency in French (min C2)
• English at minimum B2 level
• Excellent communication skills
• You already live in mainland Portugal or are willing to relocate (we support you with travel and accommodation)
• Team-oriented mindset,
  - motivation and enjoy interacting with people

Main duties:

• Possible start on 04. 09 or 25. 09
• Work from HOME anywhere in Portugal (except islands)
• We provide the work equipment & send it to your home
• Work schedule: Two-shift system: Monday-Sunday - 08:00 - 19:00 – 5 days/week, 40 hours/week – Full-time) with 2 rotating days off
• Full time employment, 6 months
  - term renewable contract
• Training provided at the start of employment
• Private health insurance from day 1

Competetive Salary and bonuses:

• €1000 gross - base salary
• 2 extra salaries per yer
• €100 monthly project bonus (permanent salary increase)
• €7. 23 net/day – meal voucher – issued as a prepaid card

Apply today and Change your career with Gentle
Way

Include a valid
- mail address and telephone number in your CV and the recruitment process can start smoothly

*By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this job

French
Jobs #French
Speaker #Francophone #Remote
Customer
Support #Customer
Support #Support
Client #Service
Client #Teletravail #Travail
ADistance #Emploi
ADistance #Work
From
Home #Remote
Jobs #Remote
Work #Remote
EU #Remote
Portugal #EUJobs #Europe
Jobs #Residency
Permit
Required #French
Customer
Support #Bilingual
Jobs #Multilingual
Jobs #Emploi
Portugal #Lisbon
Jobs #Jobs
In
Portugal #Travail
En
Portugal #Carriere
En
Europe #Opportunite
Professionnelle #Hiring
In
Portugal #Poste
Francophone #Metiers
Du
Numerique #Suporte
Ao
Cliente #Emprego
ADistancia #Trabalho
Remoto #Emprego
Portugal #Trabalho
Portugal #Carreira
Internacional #Oportunidade
Profissional #Trabalho
Multilingue #Atendimento
Ao
Cliente #Empleo
Portugal #Trabaja
En
Portugal #Oportunidad
Laboral #Carrera
Internacional #Soporte
Al
Cliente #Trabajo
Remoto

Type d'emploi : Temps plein

Rémunération : à partir de 1 100, 00€ par mois

Question(s) de présélection:

• Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
• Your current location:
• When is the closest possible date to start for you?
• Are you legally authorized to work in Portugal? If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc. ).
• Have you ever been in recruitment/worked with Concentrix or Webhelp in Portugal? Please leave the notes here:
• This offer is related to our client Concentrix (formerly Webhelp) Portugal. Are you okay with continuing with your application?
• Is French your native language?
• Do you speak communicative English (min B2)?

Langue:

• français min C2 (Requis)
• anglais min C1 (Requis)

Date de début prévue : 04/09/2025