Tier 2 Content Moderator French Speaker-16 Vacancy Available Porto

About the job Tier 2 Content Moderator French Speaker-16 Vacancy Available

Location: Portugal

Employment Type: Full-Time (40 hours per week)

Starting Date: ASAP

Number of Positions Open: 16

Salary: 1, 050 + Bonuses (Housing Included)

About the Role:

Are you fluent in French and passionate about keeping social media safe? We are looking for Tier 2 Content Moderators to join our team in Portugal. In this role, you will review and moderate content on a leading social media platform, ensuring compliance with community guidelines.

As a Tier 2 Moderator, you will also handle escalated cases, assist with customer inquiries, and work closely with internal teams to maintain platform integrity.

Your Responsibilities:

• Review and moderate
  - generated content (text, images, videos, live streams).
• Enforce community guidelines and platform policies.
• Handle escalations from Tier 1 moderators and provide solutions.
• Respond to user inquiries related to content moderation policies.
• Collaborate with internal teams to improve moderation processes.
• Ensure compliance with company standards and legal requirements.

Work Schedule:

Content Moderation: 24/7 rotational shifts (including nights, weekends, and holidays).

Customer Support: 9:00 - 21:00 (Day shifts).

Night shifts come with extra bonuses!

What We Offer:

• Salary: 1, 050 + performance bonuses.
• Company-provided housing included.
• Night shift bonuses for
  - hour shifts.
• Full training provided no prior experience required!
• Opportunities for career growth within a global company.
• Multicultural and dynamic work environment.

Requirements:

• Fluent in French (C1/C2 level).
• Good English skills (B1 level or higher).
• Experience in content moderation or customer support is a plus.
• Ability to work in shifts, including nights and weekends.
• Strong attention to detail and ability to handle sensitive content.
• Residency or willingness to relocate to Portugal.