Transformation Manager - Sales & Operations

Transformation Manager - Sales & Operations
Lisboa
Lisboa, Lisboa, Portugal

To meet our growing demand in commercial‑focused transformation projects, we are looking for the next generation of Transformation Managers with a strong focus on Sales and Commercial Performance Improvement.

We are searching for highly motivated, professional, and charismatic transformation leaders capable of driving significant change in our clients’ sales organizations, integrated in our Transformation teams, while also bringing a broad skill set that allows them to contribute to wider operational and business transformation initiatives.

Although commercial and sales projects will be a core part of the role, we are not looking for a sales‑exclusive profile. As we continue to grow at a fast pace and serve clients across multiple industries, we need someone truly versatile - able to reshape sales teams and processes, boost commercial performance, and equally to comfortably be involved in supporting transformation efforts across other operational areas in the organizational value chain, through strong leadership, analytical thinking, and people‑focused change management.

If you are empathetic, energetic, analytical, and passionate about leading organisations through impactful transformation journeys, you may be the person we are looking for.

Your responsibilities:

Sales transformation

• Lead and implement performance improvement programs within commercial and sales environments
• Redesign sales processes, operating models, KPIs, governance, and team routines
• Identify commercial growth opportunities and productivity levers across the end‑to‑end sales cycle
• Drive capability building in sales teams, including coaching, routine reinforcement, and behavioural change
• Support the adoption of CRM tools, pipeline management practices, and sales performance discipline

Operational & Cross‑Functional Transformation

• Contribute to transformation initiatives across various operational areas (supply chain, production, back‑office, customer operations, and others)
• Identify business‑critical opportunities in innovative, digital, and fast‑paced environments
• Support the redesign of operational processes, governance models, and performance systems
• Lead client teams through transformation journeys, ensuring mindset and behaviour evolution
• Communicate progress and insights to client leadership teams

Our requirements:

• Experience implementing transformational initiatives at the point of execution—preferably with a commercial or sales focus
• Solid knowledge of sales and operational processes, performance levers, and sales team dynamics
• Proficiency in business analysis and data‑driven decision making
• Strong change management experience, especially in people‑centric transformation
• Ability to build trust‑based relationships that support a safe and effective transformation environment
• Excellent coaching, communication, and interpersonal skills
• Delivery‑oriented, energetic, analytical, and resilient
• Fluent in Portuguese and professional‑level English
• Availability for 100% travel and on‑site presence (no remote work)
• Minimum of 5 years in transformation implementation experience (preferred)
• MS Office proficiency (Excel, Power
  Point, Visio…)

We work on our customers' premises, so availability for 100% travel and
- site presence is required – no remote work available

We are a leading provider of performance improvement solutions that generate accelerated, outstanding results for our clients’ bottom line. A leading transformation agent using very detailed and innovative approaches in innovation, digital transformation, performance improvement, training and project management.

The main purpose of the role is to successfully manage and deliver
- critical and complex transformation engagements, and to lead clients´ teams in the transformation path to a higher level of skill and competency.