Travel Advisor / Portuguese Customer Support - based in Porto Porto

Travel Advisor / Portuguese Customer Support - based in Porto
Porto
Porto, Porto District, Portugal

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Travel Advisor / Portuguese Customer Support - based in Porto, Porto

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Client:

Cross Border Talents

Location:

Porto, Portugal

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

Job Views:

5

Posted:

24. 06. 2025

Expiry Date:

08. 08. 2025

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Job Description:

Do you wish to live in the vibrant bohemian city of Porto while working in a multinational environment surrounded by international colleagues, great music, food, and wine? Come check this out!

Assist customers via multiple channels (email or phone) in an enthusiastic and professional manner.

Support customers with managing reservations, cancellations, and billing inquiries.

Attract potential customers by answering questions about car rental bookings and their modalities, suggesting options, and providing additional information to meet customer needs.

Gather customer information and enter it into the platform.

Process and respond promptly to contact requests.

Contribute to strengthening our client's brand commitment.

Requirements

• Fluent Portuguese speaker (C1+) + good knowledge of English (B2)
• Availability to work in shifts
• Excellent communication skills, empathy, and team spirit
• Availability for rotating schedules
• Passion for identifying customer needs and proposing quick solutions
• Valid work permit from Portugal or EU ID
• Language bonus
• Wellness sessions
• Relocation package
• Comprehensive health and life insurance packages