Travel Customer Experience Advisor Lisboa

Travel Customer Experience Advisor
Lisboa
Lisboa, Lisboa, Portugal

We are offering a great work experience in

Lisbon, Portugal for a role as

Travel Customer Experience Advisor

Why This Role is an Amazing Opportunity for You:

• Join one of Europe's largest airlines, connecting cities across Europe, North Africa, and the Middle East
• Work in a multicultural and dynamic environment
• Build your expertise in customer care and travel industry operations

Your Responsibilities as a

Travel Customer Experience Advisor

:

• Assist Travelers: Support customers via calls, emails, and chat with inquiries, bookings, and complaints.
• Manage Reservations: Create, change, or cancel flights;
  
  issue tickets;
  
  handle
  - office tasks.
• Enhance the Journey: Provide clear information and tailored solutions to ensure smooth, positive travel experiences.

What Makes You a Great Fit?

• Spanish (C1) + French (B2) OR Spanish (C1) + English (B2) OR French (C1) + English (B2)
• Experience in Customer Support is mandatory
• Previous experience as a tourism or travel representative is a plus
• High School Diploma

What You Can Expect From This Job:

• Private health insurance from day one
• Career development and progression opportunities within the company
• Complimentary Portuguese lessons and free sports activities
• A welcome bonus to kickstart your experience

Make it your Next Job Without Boundaries