Turkish Customer Service (Lisbon) Lisboa

Turkish Customer Service (Lisbon)
Lisboa
Lisboa, Lisboa, Portugal

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Turkish Customer Service (Lisbon), Lisbon

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Client:

Location:

Lisbon, Portugal

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ceb463b64954

Job Views:

5

Posted:

25. 04. 2025

Expiry Date:

09. 06. 2025

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Job Description:

At Kvinne HR Consulting, we specialize in connecting talent to the right opportunities. Acting as our clients' trusted representatives, we identify candidates who thrive professionally while generating a positive impact in their roles.

Our client for this position is a global leader in multichannel customer relations. This role offers a dynamic and supportive working environment, with opportunities for growth in customer service, technical support, digital solutions,
- office, and content moderation.

• For this position, it is necessary to have: Residence Card in Portugal, or Job Search Visa, or UE Passport.

Tasks

• Provide excellent customer service through various communication channels (phone, email, chat).
• Resolve customer inquiries and issues promptly and professionally.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure customer satisfaction.
• Ensure compliance with internal processes and procedures.
• Assist with customer feedback and help improve service quality.

Requirements

• For this position, it is necessary to have: Residence Card in Portugal, or Job Search Visa, or UE Passport.
• Native or fluent in Turkish (written and spoken).
• Previous experience in customer service is an advantage but not mandatory.
• A positive and proactive attitude, strong communication, listening, and
  - solving skills.
• Ability to work both independently and as part of a team.
• Independence in the use of computer equipment.
• Flexibility to work rotating shifts if required.

Employment Contract: Secure,
- time contract with a reputable global company.

Insurance: Comprehensive health coverage to keep you at your best.

Additional Perks: Access to other amazing company benefits, including employee discounts, wellness programs, and career development opportunities.

Share Apartment: Opportunity to live in an apartment shared with other colleagues in Lisbon, with expenses paid by the company.

We are a Portuguese company made up of experienced, motivated Human Resources Specialists with the same purpose of excellence: DOING THE BASIC WELL.