Turkish customer support- office in Lisbon Lisboa

Overview

This is a remote position.

We are looking for fluent Turkish speakers (C2 min) with a good English level (B2 min) to work in customer support positions. You will be assisting clients of renowned worldwide companies and working in an international environment.

Responsibilities

• Speak Turkish at C2 level and English at B2 level.
• Communicate with customers (by chat,
  - mail and phone) and ensure maximum satisfaction.
• Provide exceptional B2B customer support; assist business clients with inquiries, troubleshooting issues, and providing tailored solutions to optimize their use of our client’s services.
• Deliver excellent personalized service and assist sellers through communication channels which may include Phone, Email, and/or Chat in a variety of areas, including but not limited to:
• Identify account holder
• Verify account information
• Comply with all regulatory guidelines and procedures provided by Customer

Qualifications

• Turkish C2 level and English B2 level
• Good communication and soft skills
• Willingness to learn

What you will be offered

• Complete paid training
• Private health insurance
• Many other benefits

Important information

It is mandatory that you have an EU passport or a Portuguese residence card.

When you apply for this vacancy, you are giving us your GDPR consent. Your CV may be shared with the client directly for the purpose of recruitment.