Turkish Order Support Specialist - Lisbon
We are looking for Turkish speakers to work with one of our reputable clients within the Tech sector! This opportunity offers the chance to learn about leading products and develop your skills further.
This is a fully remote opportunity to work from anywhere in Portugal (mainland).
Responsibilities
- The Order Support Specialist handles escalations from
- facing colleagues, working under strict regulations to resolve complex issues related to online orders for consumer electronics. - The role focuses on providing swift resolutions during the entire order process, from induction to delivery, including handling flavor changes and RMA completion.
- The Specialist liaises with partners, providing guidance to resolve issues efficiently, and communicates with customers via phone and email to relay updates and restore relationships.
- Perform detailed
- keeping in SAP, ensuring accuracy and adherence to protocols.
Requirements
- Ability to work efficiently under deadlines.
- High accuracy and attention to detail.
- Ability to work independently and make decisions.
- Strong
- solving skills focused on customer solutions. - Experience in a
- office environment with customer satisfaction focus. - Excellent written and verbal communication skills.
- Interest in KPIs and team goals.
- Knowledge of SAP is an advantage; training can be provided.
- Flexibility to work overtime as order volume requires.
- Team-oriented attitude.
- C2 or native level Turkish language skills.
- B2 level English skills.
- EU passport or valid work permit for Portugal.
Benefits
- Opportunity to work in a leading multinational company.
- Competitive salary and career progression.
- Training and personal development investment.
- Modern, centrally located offices with amenities.
- Free meals and snacks.
- Health insurance from day one.
- Option for free accommodation with included expenses.
- Remote work opportunity within Portugal (excluding islands).
- Company events and activities.
- Informações detalhadas sobre a oferta de emprego
Empresa: speakit Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 28. 7. 2025
Vaga de emprego atual
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