Turkish-Speaking Customer Support Agent – Lisbon

Turkish-Speaking Customer Support Agent – Lisbon

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About The Role

We are looking for Turkish-speaking Customer Support Agents to join a
- growing team in Lisbon. You will support
- known global brands in the digital advertising sector, helping
- value clients optimize their online presence and improve their advertising performance.

Location: Lisbon, Portugal

Workload: Full-Time

Main Responsibilities

• Support premium clients via chat, email, and phone
• Help users navigate the
  - serve advertising platform and related tools
• Provide
  - and
  - sales support for digital advertising solutions
• Troubleshoot technical issues (bugs, delivery errors, configuration issues)
• Communicate solutions clearly and professionally
• Identify opportunities to improve client campaign performance
• Collect feedback and share insights to enhance product experience

Candidate Profile

• Fluent Turkish (mandatory) + strong English
• Excellent communication and
  - solving skills
• Comfortable using digital tools and
  - based platforms
• Ability to work efficiently in a
  - paced environment
• Proactive mindset, team player, and
  - focused approach
• Experience in support, digital marketing, or tech is a plus (not required)

Compensation & Benefits

• Competitive salary package
• Monthly performance bonuses
• Health insurance
• Meal allowance
• Paid, full training
• Strong internal mobility and career development opportunities
• Employee discounts and additional company perks

Why Join?

• Work with global brands in a
  - growth digital environment
• Join a stable, reputable company with a multicultural team
• Real opportunities for progression in the digital and tech space
• Comprehensive training and continuous learning
• Attractive compensation package and supportive environment

If you are fluent in Turkish, passionate about digital platforms, and ready to take the next step in your career, we’d love to hear from you.

By applying, you consent to your personal data being processed for recruitment purposes under GDPR guidelines.

Skills: turkish, customer, digital, advertising, digital advertising, customer support