Turkish-speaking Developer Support Agent Lisboa

Turkish-speaking Developer Support Agent
Lisboa
Lisboa, Lisboa, Portugal

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Turkish-speaking Developer Support Agent, Lisbon

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Client:

Cbtalents

Location:

Lisbon, Portugal

Job Category:

Other

-

EU work permit required:

Yes

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Job Reference:

bdfb6bf7c396

Job Views:

3

Posted:

23. 06. 2025

Expiry Date:

07. 08. 2025

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Job Description:

Join Our Team as a Turkish-Speaking Developer Support Agent (Hybrid in Portugal)

Are you passionate about online advertising, emerging technologies, and supporting innovation? We're looking for a Turkish-speaking Developer Support Agent to assist one of the worlds top tech companies in delivering outstanding service to app developers around the globe.

If your
- savvy,
- oriented, and ready to make a difference in a
- paced environment this opportunity is for you!

Your Role

As a Developer Support Agent, you'll be a vital part of a
- impact team dedicated to supporting developers using a
- used platform. Your responsibilities will include:

Managing and resolving developer issues, including escalations and appeals

Communicating clearly via email and chat, simplifying complex topics

Conducting
- depth research with strong attention to detail

Reviewing and proofreading documents, ensuring clarity and accuracy

Providing policy guidance with empathy and professionalism

Collaborating with team members to uphold
- quality service standards

Your Profile

Were looking for individuals with:

Native-level Turkish and strong English communication skills

Excellent
- solving and
- making abilities

A sharp eye for detail and strong comprehension skills

Comfort working in a
- paced, multitasking environment

Empathy for developers and a deep understanding of digital tools

Experience in customer or technical support is a plus, but not required we offer full training!

Training & Onboarding

You'll receive comprehensive training (in English) over the course of 20 days to ensure you're fully equipped for success. This includes:

Integration into the team and project tools

Technical and
- specific knowledge

Communication best practices for email and chat

On-the-job support as you transition into live operations

Working Conditions

Contract Type: Initial temporary contract, with the possibility of
- term employment

Working Hours: Full-time (40 hours/week), rotational shifts Monday to Friday, 07:00 19:00

Location: Hybrid model work both remotely and onsite

Vacation: Annual paid leave according to Portuguese labor law

Holidays: Portuguese national holidays

Additional Benefits

Health insurance from day one

Meal allowance via a
- paid card

Supportive and inclusive team culture

Opportunities for growth and
- term career development

Why Join Us?

This is your chance to be part of an international and innovative project that impacts millions of users. Whether you're early in your career or looking to pivot into the tech space, this role offers a unique opportunity to gain
- on experience while supporting a global platform.

Ready to make your mark in tech?
Apply today and bring your skills to a team that values clarity, creativity, and collaboration.