Unlock Your Potential: Career Growth Opportunities Porto

Unlock Your Potential: Career Growth Opportunities
Porto
Porto, Porto District, Portugal

Join a dynamic team and take your career to the next level in this exciting opportunity for a Career Growth Professional. As a key member of our support team, you will play a vital role in ensuring seamless customer interactions.

Here are some of the highlights of this position:

• Achieve high targets regarding quality, efficiency & customer journey improvement
• Work collaboratively with
  - functional teams to deliver exceptional results
• Develop and maintain knowledge of industry trends and best practices

This role offers an excellent opportunity for personal and professional growth, as well as the chance to work with a talented team. If you are looking for a new challenge that will help you achieve your career goals, we encourage you to apply today!

Key Responsibilities:

• Handle incoming support inquiries efficiently and accurately.
• Follow standard operating procedures (SOPs) and escalate complex issues as needed.
• Investigate and collect information to provide to customers.

Requirements:

• Advanced level of Dutch (written and oral) (C1) and good level of English (B2).
• Understanding of how social platforms function.
• Proved computer skills and diligent worker.
• High attention to detail and
  - solving mindset.
• Effective communication skills, both written and verbal.

Benefits:

• Full-time 6-month contract (with possibility of renewal).
• Competitive salary and performance bonus.
• Central location in Porto, Portugal.
• Bring-a-friend (referral) bonus opportunities.
• Full paid training on company and project.
• Career development programs, specialized courses, and language classes.