User Experience Expert - Brussels - Far site Lisboa

Overview

We are on the lookout for aUserExperience Expert (UXE) to join our team for working with European Institutions based in Brussels in a Far site position.

Get to know us - SEIDOR

At SEIDOR, we drive client transformation and competitiveness with
- edge technology and innovation, with a relentless focus on the human element and a commitment to nurturing talent and sustainable growth.

As a diverse and inclusive company that champions equal opportunity, we boast a team of over 8, 000 professionals in our global presence across 45 countries in Europe, Latin America, the USA, the Middle East, Africa, and Asia.

We believe the digital
- 's challenges require not only the best technologies and partnerships but most importantly, the best people. That-'s where you come in – we need you to help us scale new heights.

For this position you would be working with our client from the European institutions.

Below are the details of your role and requirements.

Your role

• Prepares quantitative and qualitative research and analysis
• Field studies
• Usability studies
• User requirements research
• Task flows
• Heuristic evaluations
• Surveys
• Synthesis of UX research, web analytics data, as well as surveys, legacy and organizational goals
• Presents reports
• UX writing
• Problem solving attitude
• Data-driven
  - making
• Service design
• Coach, mentor and transfer UX knowledge across the organisation
• Communicate the organisation’s strategic vision and goals from an
  - user’s point of view
• Works closely with business and cross functional teams to reach desired organizational goals
• Participation in technical working groups, progress meetings and meetings with the users. Regular liaison between user services and development teams to ensure requirements are properly implemented

What’s in it for you?

From day one, you’ll find opportunities for personal and professional development within a supportive team environment. We offer:

• A hybrid work schedule, blending
  - office collaboration with the convenience of working from home.
• Continuous learning and development through SEIDOR Academy.
• A dynamic international workplace with diverse teams.
• A commitment to your
  - being,
  - life balance, and career growth.
• Rapid advancement opportunities in a short period of time.
• Engaging events and a comprehensive onboarding program.

At SEIDOR, your growth is our success, and we strive to make our workplace feel like home. Discover the nine core aspects of our culture that define us at SEIDOR:

https://www.seidor.com/en-es/talent

If this resonates with you,
- 'd love for you to apply to our opening, and
- 'll be in touch soon!

Who we think you are

• Experience as a UX consultant, UX researcher, Digital communicator or equivalent
• Experience with responsive design for
  - application
• A portfolio that shows the ability to work across various industries
• Experience with Design tools such as Figma, Invision
• Knowledge of
  - fidelity prototyping, wireframing, interaction flows and information architecture
• Experience with usability audits and usability testing
• Experience with accessibility tools such as NVDA, WAVE is an asset
• Experience with WCAG 2. 1 and WCAG 2. 2
• Experience with web technologies and standards (e. g. HTML, XML, CSS, SEO, web analytics)
• Knowledge of Drupal (10x, 11x) and PHP is an asset
• Experience with modern Java
  Script framework (React, Vue) is an asset
• Knowledge of Europa Component Library (ECL) is an asset
• Knowledge of GIT
• Experience with Atlassian tools (Jira, Confluence, Bitbucket)
• Knowledge of Jenkins CI/CD tool
• Knowledge of agile development principles
• Ability to apply high quality standards and work towards deadlines
• Analysis and
  - solving skills
• Very good communications skills, both verbal (e. g. : presentations, seminars, etc. ), and written (e. g. : reports, articles, etc. )
• Develop trusted relationships with business managers to help them integrate user experience capabilities as a strategic asset
• Capability to write clear and structured documents.
• Knowledge of the Commission-u2019s Erasmus+ programme is an asset
• Knowledge of the Commission’s European Solidarity Corps programme and its programme guide is an asset.
• Knowledge of the following tools: MS Teams, Signal

Specific expertise

• at least 5 years of specific expertise with Figma (min.competence level 4)
• at least 5 years of specific expertise with Adobe Photoshop and Illustrator (min.competence level 4)
• at least 8 years of specific expertise with Accessibility standards
• at least 10 years of specific expertise with User-centered design

CERTIFICATIONS & STANDARDS

Following certificates & standards are required for the performance of tasks:

• User-Centered Design (UCD) principles
• UX Research methodologies (User interviews, Persona, Journey mapping, Usability tests)
• Participatory Design practices (Design Sprints, UX Workshops)
• UX Prototyping Standards (Figma, Adobe XD, Sketch)
• Usability and Accessibility Standards (WCAG 2. 1, WCAG 2. 2)