Vice President of Cloud Operations
Introduction
Nox Health is the unequivocal leader in sleep science, technology, and care delivery. Our unique
position allows us to offer advanced healthcare solutions that promote
- based care and
significantly enhance patient outcomes. The detrimental impact of poor sleep health on chronic
diseases drives up the total cost of care. In fact, $150 billion in annual costs are attributed to
obstructive sleep apnea in the U. S. alone.
More than three million people in 50 countries benefit from Nox products every year. In the United
States, approximately one million members of
- sponsored health plans have access to
Nox sleep health programs.
At Nox, we reframe sleep healthcare as a strategic intervention for chronic disease. We believe
our solutions are highly relevant to the
- rising total healthcare costs. At the same time, we
help millions live happier and healthier lives globally.
Headquartered in Atlanta, Georgia, Nox is a dynamic team with diverse expertise in medicine,
engineering, behavioral health, business, medical device technology, artificial intelligence, cloud
computing, and the healthcare provider and payer fields. Our team consists of approximately 380
people and has office locations in Reykjavík, Iceland; Porto, Portugal; Denver, Colorado; and
Ottawa, Canada.
Nox operates through three distinct business lines: medical, enterprise, and
-
- consumer.
Nox is a global leader in sleep diagnostics technology. We provide advanced testing devices and
data analytics software to key opinion leaders in sleep medicine and thousands of healthcare
providers worldwide. With direct operations in the U. S. and Canada, we maintain strong customer
relationships and collaborate with channel partners in other markets.
Our sleep care management business serves the U. S. healthcare market, supporting employers,
plan sponsors, health plans, and health systems. Our flagship solution, Sleep
Charge, is a
comprehensive,
- based sleep benefits program designed to improve health outcomes while
reducing the total cost of care. By focusing on a seamless member experience, Sleep
Charge
aligns with the healthcare ‘Triple Aim’ of better health, lower costs, and improved patient
satisfaction.
Fusion
Sleep, our
- focused telehealth service, operates in Georgia as an
- network
provider with all major health plans. It offers complete sleep healthcare services to the public,
available through insurance or as a
- pay option.
All our business lines are powered by a unified technology platform that streamlines complex
patient and physician workflows, enhances collaboration, monitors treatment progress, and
engages patients throughout their care journey.
Sleep, our
- focused telehealth service, operates in Georgia as an
- network
provider with all major health plans. It offers complete sleep healthcare services to the public,
available through insurance or as a
- pay option.
All our business lines are powered by a unified technology platform that streamlines complex
patient and physician workflows, enhances collaboration, monitors treatment progress, and
engages patients throughout their care journey.
About the Role
Nox Health is seeking an accomplished and strategic Vice President of Cloud Operations to lead
and manage all aspects of our global cloud infrastructure, Dev
Ops, and integration operations.
This executive role is critical in driving operational excellence across AWS environments, ensuring
secure and resilient cloud services, and leading implementation and support teams that enable
seamless delivery of our digital health solutions worldwide.
The ideal candidate will possess a blend of technical expertise, leadership acumen, and business
insight to oversee our rapidly expanding cloud footprint and ensure high performance, availability,
and security standards.
Key Responsibilities
Cloud Infrastructure & AWS Operations
● Lead global AWS infrastructure management and optimization, ensuring scalability,
reliability, and
- efficiency.
● Oversee
- region cloud deployment strategies to support global operations with high
availability.
● Ensure compliance with industry standards and Nox Health’s governance policies for cloud
usage and configuration.
Nox Cloud Operations (Global)
● Direct daily operations of Nox’s
- based platforms across various geographies.
● Develop and implement strategies for proactive monitoring, incident response, and disaster
recovery.
● Collaborate with product and engineering teams to support platform uptime, performance,
and user experience.
● Report on key operational metrics and drive continuous improvement in performance,
reliability, and efficiency.
Dev
Ops Leadership
● Build and lead a
- class Dev
Ops function to support CI/CD pipelines, infrastructure as
code (Ia
C), and automation across environments.
● Foster a culture of Dev
Sec
Ops and continuous improvement.
● Guide tool selection, adoption, and lifecycle management for Dev
Ops and infrastructure
components.
Sec
Ops and continuous improvement.
● Guide tool selection, adoption, and lifecycle management for Dev
Ops and infrastructure
components.
Cloud Security & Compliance
● Own the
-
- end cloud security posture, including identity and access management,
data protection, and threat detection.
● Partner with the Nox Health CISO and security/compliance teams to maintain regulatory
standards such as HIPAA, GDPR, SOC 2, and others as required.
● Proactively identify and mitigate security vulnerabilities and risks.
Implementation Services & Customer Support for Technical Services
● Lead the cloud operations teams responsible for onboarding, implementation, and ongoing
technical support for platform services (integrations).
● Align implementation and support functions with client success metrics and SLA
performance.
● Drive customer satisfaction through efficient, timely, and technically sound service
delivery.
Core reporting and presentation
● Systematically collect and consolidate key metrics, KPIs, and OKRs from various Nox Cloud
sources into a cohesive and actionable presentation format.
● Collaborate with Security, Quality, Support, and Development teams to track, analyze, and
report incidents to senior management in a timely and structured manner.
● Design and implement a Nox Cloud dashboard to enable
- time monitoring, performance
tracking, and effective cloud management.
● Systematically collect and consolidate key metrics, KPIs, and OKRs from various Nox Cloud
sources into a cohesive and actionable presentation format.
● Collaborate with Security, Quality, Support, and Development teams to track, analyze, and
report incidents to senior management in a timely and structured manner.
● Design and implement a Nox Cloud dashboard to enable
- time monitoring, performance
tracking, and effective cloud management.
Qualifications
● Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or
a related field.
● 10+ years of experience in cloud infrastructure and operations, with at least 5 years in a
senior leadership role.
● Extensive
- on expertise with AWS, Azure, or Google Cloud platforms, including
designing, deploying, and managing
- scale cloud environments with a focus on
performance, security, and scalability.
● Strong knowledge of Dev
Ops practices, tools (e. g. , Terraform, Jenkins, Kubernetes), and
agile methodologies.
● Experience managing globally distributed operations and support teams.
● Solid understanding of cloud security frameworks and compliance standards.
● Exceptional leadership, communication, and
- functional collaboration skills.
● Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or
a related field.
● 10+ years of experience in cloud infrastructure and operations, with at least 5 years in a
senior leadership role.
● Extensive
- on expertise with AWS, Azure, or Google Cloud platforms, including
designing, deploying, and managing
- scale cloud environments with a focus on
performance, security, and scalability.
● Strong knowledge of Dev
Ops practices, tools (e. g. , Terraform, Jenkins, Kubernetes), and
agile methodologies.
● Experience managing globally distributed operations and support teams.
● Solid understanding of cloud security frameworks and compliance standards.
● Exceptional leadership, communication, and
- functional collaboration skills.
● Fluent in English with the ability to deliver clear, engaging presentations to prospects,
clients, and internal stakeholders.
clients, and internal stakeholders.
Preferred Attributes
● AWS certifications (e. g. , Solutions Architect, Dev
Ops Engineer) highly desirable.
● Experience in healthcare, digital health, or other regulated industries.
● Demonstrated success leading transformational change in cloud and infrastructure
functions.
● Strong knowledge of ISO 27001, SOC 1, SOC 2, or similar compliance certifications and
frameworks.
● AWS certifications (e. g. , Solutions Architect, Dev
Ops Engineer) highly desirable.
● Experience in healthcare, digital health, or other regulated industries.
● Demonstrated success leading transformational change in cloud and infrastructure
functions.
● Strong knowledge of ISO 27001, SOC 1, SOC 2, or similar compliance certifications and
frameworks.
Why Join Nox Health?
At Nox Health, we are revolutionizing sleep and health solutions across the globe. As VP of Cloud
Operations, you’ll play a pivotal role in scaling our secure, global platforms and driving
mission-critical innovation. Join us to help improve lives through technology—while working in an
environment that values integrity, impact, and inclusion.
At Nox Health, we are revolutionizing sleep and health solutions across the globe. As VP of Cloud
Operations, you’ll play a pivotal role in scaling our secure, global platforms and driving
mission-critical innovation. Join us to help improve lives through technology—while working in an
environment that values integrity, impact, and inclusion.
Reports to: Chief Cloud Officer
- Informações detalhadas sobre a oferta de emprego
Empresa: BRIDGE IN Localização: Porto
Porto, Porto District, PortugalPublicado: 23. 5. 2025
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