VIE - M365 Change Management EMEA Lisboa

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies: in you, in your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

You will be integrated into the Workplace team in charge of migration from Google Workspace to Microsoft O365. As part of the Change Management Project team, you will assist with communication and change management to ensure a smooth transition and high end‑user adoption of the new tools and use cases. You will be the primary change agent for the region you are based in, developing a critical relationship with end users and working closely with other change management teams around the world.

Responsibilities

• Reviewing and/or producing change management deliverables
• Localising change management deliverables in local languages where required
• Helping perform local change actions (facilitate webinars, conduct trainings, etc. )
• Helping provide on‑care hyper‑care (coaching with managers, collecting production/research site use cases…)
• Assist in the development and execution of change management strategies and plans related to Microsoft 365 and other digital tools
• Support communication campaigns, training sessions, and workshops to drive user adoption
• Prepare and distribute change‑management materials (presentations, guides, FAQs, newsletters)
• Act as a point of contact for employees, addressing questions and gathering feedback
• Support stakeholder mapping and engagement activities to ensure alignment and buy‑in
• Organise and facilitate training sessions (virtual and in‑person) for end users
• Develop user‑friendly documentation and e‑learning content
• Track adoption metrics and user feedback to identify areas for improvement
• Prepare regular progress reports for the project team and management
• Identify and share best practices and lessons learned
• Propose creative solutions to overcome resistance and enhance user experience
• Work closely with the Digital Workplace Change Lead, project team and integrator company

Qualifications

• Recent graduate (Master’s degree or equivalent) in Business, Communications, Human Resources, Change Management, or related fields
• Strong interest in digital transformation and change management
• Excellent communication and interpersonal skills
• Proactive, adaptable, and able to work in a multicultural environment
• Fluent in English; knowledge of French or other languages is a plus
• Experience with Microsoft 365 tools (Teams, Share
  Point, Outlook, etc. ) is an advantage

Technical Skills

• Fluent English (C2) is required (both spoken and written)
• Local language depending on the region (Spanish, German, Mandarin…)
• Experience in IT / Digital Workplace transformation projects would be appreciated
• First experience or appetite for project management is a plus

Soft Skills

• Curiosity, challenging mind (try to understand, ask questions…)
• Flexibility (can jump from one topic to another in the same hour)
• Dynamic, proactive (can fish for information, chase PMs to collect information, anticipate impacts…)
• Good communication skills (can easily share updates with Change Lead or the teams, transparent with issues/problems, easily ask questions or share concerns…)
• Good memory or notes‑taking! (we deal with a lot of different stakeholders and need to remember who our contacts are, what were the latest steps, etc. Seems silly to say but I’ve worked with people with bad memory and I lost a lot of time re‑explaining or reminding stuff to them, and they were not junior…)

Benefits

• Work in an international and intercultural environment
• Discover the organization and understand the operations of a world‑leading industrial company
• Be exposed to local executives and managers
• Participate in a high visibility project sponsored at the highest level of the company

More Information

• Location: Lisbon, Portugal
• Duration: initially 1 year
• Type of contract: VIE

About Us

Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13, 000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.

At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.