Villa Manager/Head Housekeeper (M/F) Lagoa

Overview

Join the VILA VITA Family. Elevate the Standard of Luxury Living! We are seeking a dedicated, oriented, and experienced Head Housekeeper to manage the impeccable cleanliness and maintenance of our luxurious private villas at VILA VITA Parc. This is a unique opportunity to lead a professional housekeeping team and ensure every guest experiences the highest level of comfort and cleanliness.

About the Role

As a Villa Manager/Head Housekeeper, you will be responsible for maintaining the impeccable standards of cleanliness and order throughout the property, ensuring each villa exceeds guest expectations. You will lead, train, and motivate a team of housekeeping staff, working closely with other departments to deliver a seamless and luxurious guest experience. Additionally, you will host and welcome villa guests, maintaining a highly professional and courteous approach to foster positive relationships and ensure guest satisfaction.

Your responsibilities

• Oversee daily housekeeping operations, ensuring flawless cleanliness and maintenance of all interior and exterior areas
• Villa with potential for occupancy of up to 12 guests
• Lead, train, and inspire a team of up to 8 housekeeping staff
• Implement and monitor cleaning standards and procedures in line with luxury hospitality expectations
• Ensure the consistent application of standards across all areas, adhering to the established SOPs for cleanliness and guest service excellence
• Coordinate with maintenance and other departments to ensure timely repairs and upkeep
• Conduct regular quality inspections and provide feedback and training to uphold superior standards
• Manage inventory of cleaning supplies and linen, ensuring cost efficiency
• Support guest requests for special cleaning services or personal preferences with discretion and professionalism
• Promote a culture of safety, hygiene, and efficiency within the team
• Maintain confidentiality and uphold the privacy and discretion required in a luxury private villa environment
• 2 to 4 years of proven experience in a senior housekeeping or butler role, preferably within luxury hospitality villas or private estates
• Strong leadership and team management skills
• Excellent knowledge of cleaning chemicals, procedures, and safety standards
• Fluent in English and Portuguese
• German language skills are a plus
• Exceptional attention to detail and organizational skills
• Valid driver’s license

What we Offer

• A meaningful career opportunity with a
  - leading hospitality brand
• Tailored training and continuous professional development
• Integration into a prestigious company within the Leading Hotels of the World
• A diverse, supportive, and inspiring team environment

We believe in the power of people. If you’re passionate about service and ready to elevate the guest experience, we’d love to hear from you.