Waiter/ess | Double Tree by Hilton Azores Lagoa

Overview

Waiter/ess | Double Tree by Hilton Azores (HOT0BWEU)

Waiter/ess position at Double Tree by Hilton Azores requires serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience, with extensive knowledge of menu offerings.

Job Details

Job Number: HOT0BWEU

Work Locations

Double
Tree by Hilton Lagoa, Avenida da Inovação, Parque da Tecnologia, Lte 26 Lagoa 9560-421

What will I be doing?

As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. You will be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Serve alcoholic/non-alcoholic beverages in conjunction with licensing/liquor regulations for residents and
  - residents
• Ensure knowledge of menu and all products
• Ensure
  -
  - place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
• Practice Hilton grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Waiter/ess (Server) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Fluency in Portuguese is required

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious
- service hotels and resorts to
- stay suites and
- priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!