Wealth Management Change Expert on Transact Lisboa

Wealth Management Change Expert on Transact

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About the Job

• Within PIMH, a Change Expert prepares and accompanies the change with the teams. He/She has expert knowledge of TRANSACT and will bring that expertise as per their domain to the project functional teams and BAU teams. He/She works with the Change Program Manager, Head of PIMH and other team’s across International Market HUB (IMH) to achieve project success.
• The Change Expert will be based in Lisbon.

Your Main Activities Are

• As a Change Expert, you participate in the different projects within the scope of activity PIMH and IMH, which includes:
• Acquiring additional knowledge of implementation modality of TRANSACT in the BNP Paribas WM ecosystem.
• Understanding, analysing and enriching internal organisation and processes.
• Onboarding key business representative users to get acquainted with the tool.
• Realising trainings to
  - users.
• Implementing a Train the Trainer model, in collaboration with key business representatives/ambassadors.
• Realising the adapted end‑user training documents, based on standard Temenos documentation and deliverables of the implementation team.
• Providing support to realise operational procedures, Standard Operating Model (SOP) and other documentation for Go Live.
• Supporting after‑care support to end users.
• Providing support to apply communication techniques.
• Communicating on a change story for fluid transition in due time.

Profile and Skills to Success

• Bachelor’s degree in Economics, Finance, Business Administration or Accounting.
• At least 3 years of experience in Transact for Securities Operations, Market & Banking Operations & KYC activities.
• Experience in the Banking Sector.
• Fluent in English.
• Analytical skills, quick learner and adaptable.
• Excellent verbal and written communication skills and ability to interact professionally and confidently with a diverse group: users, managers and subject matter experts.
• Focused on Customer & Employee experience.
• Demonstrated ability to handle challenging and stressful situations.
• Adaptability and polyvalence.
• Rigorous and autonomous.

Why Joining BNP Paribas?

• Leading banking institution.

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity.