Wealth Management Quality and Risk Management Officer

Wealth Management Quality and Risk Management Officer

Join to apply for the Wealth Management Quality and Risk Management Officer role at BNP Paribas Wealth Management.

About the Job

• Control data (positions/balances) between Front Office and Back Office applications.
• Control and validate the performance of customer estimates in Front Office applications.
• Control order flow, between Execution, Front Office and Back Office applications.
• Support and develop end user computing tools (MS Access VBA) for operations, allowing a control on order flow and data flow.
• Participate in the controls of the activity.
• Coordinate various cross‑functional tasks between various Operations departments (site support, error account monitoring, among others).
• Define, produce and exploit quantitative indicators for all Operations departments (monthly) and for the sites (quarterly).
• Guarantee a quality customer service to the various banks (quarterly indicators, regular control, follow‑up of requests, among others).
• Participate in Continuous Efficiency Improvement projects within the Operations department.
• Ensure the operational integration of new products by coordinating analyses and their drafting.
• Reports to Quality & Risk Management Team Leader.
• Map system flows.
• Provide theoretical contribution for system quality improvement.
• Rewrite procedures.
• Contribute to the creation of a new operational control framework.
• Provide support to the definition and implementation of new setups.
• Prepare and execute User Acceptance Testing (UAT).
• Conduct training.

Profile and Skills

• Bachelor’s degree in Economics, Finance, Business Administration, or Accounting.
• Experience in customer service, business support or middle office jobs.
• Knowledge of banking activities and operations, in particular stock exchange operations, derivatives, funds, among others.
• Ability to analyze and understand complex processes.
• Technical skills to understand IT banking systems.
• Proficiency in VBA for simple MS Access queries and Excel macros.
• Excellent command of Excel, Access and Business Object.
• Fluency in English.
• Organizational ability.
• Customer‑oriented mindset.
• Strong team spirit.
• Oral and written communication skills.
• Good command of digital applications.
• Rigor and method.
• Flexibility to deal with outstanding situations.

About the Team

• The main objective of the Quality & Risk Management team is to ensure that the quality of the Operations Department’s production is monitored, including activities under service and contracts with BNP Paribas entities (sites).
• Support the development of wealth management and product offerings.
• Carry out various cross‑functional controls and analyses and produce quantitative and qualitative reports.
• Participate in projects that impact your activity, contributing to the accurate development and testing of necessary programs and applications that ensure a robust system flow.

Legal Notice

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity.

Please note that only applications submitted in English will be considered. In case you are selected for this role, further documentation will be requested to support your hiring process.

Employment type: Full‑time

Job function: Finance and Sales

Industries: Banking and Financial Services