Website Solutions Specialist - Customer Support Viseu

Website Solutions Specialist - Customer Support
Viseu
Viseu, Viseu District, Portugal

Are you looking for a career that offers growth and inspiration? We're a global leader in technology and services, helping
- known brands improve their businesses with integrated solutions.

We're passionate about empowering businesses, bloggers, and creatives to build their websites, grow their brands, and succeed online. As a Customer Service Representative in our Lisbon team, you will ensure that performance goals are met across all operations.

Your responsibilities will include providing exceptional customer service via chat, email, and phone, troubleshooting user issues, educating users on platform features, and working closely with the product and development teams.

To succeed in this role, you will need strong communication skills, both verbal and written, as well as technical skills to quickly learn new software and tools. Experience in customer service or tech support is also essential.

We offer competitive salary and performance bonus,
- time contracts, and opportunities for career growth and personal development. Our training programs, specialized courses, and language classes will help you achieve your goals.

As part of our team, you'll have access to our Bring-a-friend (referral) bonus opportunities, which can help you grow your professional network.

In this role, we prioritize quality, efficiency, and customer journey improvement. If you're looking to take your career to the next level, join us in our mission to deliver exceptional results for our clients.