Wilde Guest Service Host– Night Auditor

Overview

Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna.

We are looking for our next Guest Service Host– Night Auditor to work with our Guest Services Hosts and the wider team across our public areas, lobby, reception and R&B spaces. Embrace the high‑paced, evolving environment with enthusiasm and curiosity.

Benefits

• Flexible working patterns
• Discounted rates for overnight stays for you, and your family and friends
• Refer and earn scheme – earn up to £/€550
• Education Support to help you foster new skills
• Volunteer days: 2 paid volunteer days per year
• EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP)

Qualifications

• 2+ years experience in a similar role, ideally within the lifestyle hotel or hospitality sector
• Knowledge of Front Office operations
• Some previous F&B/Barista experience is preferred but training can be provided

Key Responsibilities

• Open, swing, and close the lobby, bar, and host stand, ensuring operations are seamless and collaborative across departments
• Maintain a fun, fresh and fast‑paced environment while communicating with multiple departments and delivering excellent service
• Serve as the face of Wilde, representing the brand with enthusiasm, energy, and a touch of flair
• Master communication and teamwork to create memorable experiences for every guest
• Manage health & safety and complaints during each shift
• Continuously seek opportunities to innovate and improve operations
• Foster a culture of respect, inclusivity, and kindness within the team
• Engage with local community events and initiatives

Details

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Design, Art/Creative, and Information Technology
• Industry: Hospitality

Join Us

Start your Wilde journey today! Apply now.