Windchill Tech Platform Lead Lisboa

Overview

Windchill Tech Platform Lead role at Richemont.

MAIN PURPOSE

You will join the Richemont Group Technology to lead and animate a platform community. You will work with the Product Development team to define a common strategy and roadmap for the platforms. You will empower your community and work on improving operations efficiency and reliability with an outsourced team.

Key Responsibilities

• Community animation
• Define and maintain roadmap with the community
• Patching and upgrade campaigns, including test sessions by business
• Define and implement a Dev
  Ops pipeline to give Maisons freedom of deployment based on agreed rules and policies
• Organize regular meetings with the community to work on roadmap and Dev
  Ops guideline improvements
• Platform Management
• Define and implement architecture in alignment with group architecture team
• Define and implement monitoring, availability SLA and business key indicators
• Define and implement processes for the platform service catalog
• Define and implement Disaster Recovery Planning (DRP)
• Work with the Area Manager to define budget
• Training, Maintenance & Support
• Training coordination and training path definition
• 2nd and 3rd level Support coordination
• Follow and report on support SLA
• Documentation and architecture documentation
• Create and maintain security pentests and processes
• Create and maintain support processes
• Track existing application list and their respective business owners

Pre-requisites / Qualifications

• Specific knowledge
• Good SQL knowledge
• Able to understand and challenge business needs regarding the data model
• Professional experience
• Minimum 5 years of Windchill data model experience
• Minimum 5 years of platform management experience
• Languages
• Fluency in English is mandatory
• Fluency in French is a plus
• Required aptitude and qualities
• Ability to lead and complete projects independently, delegate tasks, be proactive, and manage shifting priorities in a
  - paced environment
• Ability to develop and manage effective working relationships within an organization and across multiple clients/stakeholders
• Ability to work in a multicultural environment. Travelling required
• Comfortable in an Agile context
• Comfortable and confident when speaking with clients as a platform leader; able to translate technical concepts for clients with varying technical backgrounds

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Retail Luxury Goods and Jewelry