Windows System Administrator & Support Lisboa

Windows System Administrator & Support
Lisboa
Lisboa, Lisboa, Portugal

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and
- being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:

• DECSKILL TALENT : We believe that our people are key to our success. Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients. We collaborate with clients to drive innovation, ensuring project success and business growth.
• DECSKILL BOOST : Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.
• DECSKILL CONNECT : Our team collaborates closely with clients to implement and manage IT infrastructures that generate
  - term value.

At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.

We are looking for an Windows System Administrator & Support!

Mission : Responsible for the day‑to‑day operation, monitoring, and troubleshooting of business‑critical software applications. Acting as the primary point of contact for internal users and external customers, you will diagnose and resolve functional and technical issues, perform root‑cause analysis, and work closely with development, infrastructure, and business teams to ensure high‑availability, performance, and continuous improvement of the applications support.

Responsabilities:

• Resolving incidents and support requests - Efficiency of the solutions provided.
• Proper Communications to Operational Users regarding item resolution and status.
• Correct application of SLA and fulfil APS IT duties. Sharing the expertise and knowledge with the team.
• Internal Global Communication between APS IT Client teams.
• Develop good understanding on the applications the team gives supports to (functional and technical). Applying the rules and the procedures in place.

Requirements :

• Production processes (ITIL, monitoring, infrastructure) expertise.
• Proeficient in Oracle SQL / PL-SQL - Linux/Unix commands expertise.
• Production knowledge (Cloud, VM, RHEL, Oracle, …).
• Good knowledge of Funds industry or Knowledge and/or experience on the financial services industry.
• Monitoring & Automation ( Ansible, Dynatrace, …).
• Good communication skills.
• Strong analytical abilities, able to have the right synthesis and all possible details at same time
• Team spirit.
• Client Focus.
• Adaptability skills.
• Good level of english.

If you’re interested in this job, please send your CV to with reference “CA/Windows
Support".

Thank You!