Work & Enjoy life in Lisbon- Italian language

Work & Enjoy Life in Lisbon - Italian Language

Join our multicultural Customer Service team in Europe! We’re looking for Italian‑speaking professionals passionate about helping sellers and improving their online business performance. You’ll be part of a global e‑commerce project supporting one of the world’s leading social media platforms.

Responsibilities

• Support sellers via phone, email, or chat.
• Provide accurate information and sales guidance.
• Manage and resolve customer queries efficiently.
• Identify opportunities to improve seller performance.
• Collaborate with internal teams for continuous improvement.

Requirements

• EU ID, Residence Card, or Manifestação de Interesse.
• Fluency in Italian (C1) and English (B2+).
• 1+ year experience in Customer Service, Account Management, or Customer Success.
• Excellent communication and problem‑solving skills.
• Flexibility to work in rotating shifts.

What We Offer

• Competitive salary with performance‑based bonuses.
• Meal allowance: €7. 23 per day.
• Relocation support (accommodation and flight reimbursement).
• Paid training and career growth opportunities.
• Multicultural work environment in Lisbon.

Schedule

• Monday to Sunday – rotational shifts.
• 2 days off per week.
• Some projects may include occasional night shifts.

Location: Lisbon, Portugal.

Apply now or send your CV to: asli. sakruca@cbtalents. org

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