Workplace Ambassador Porto

Workplace Ambassador
Porto
Porto, Porto, Portugal

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Workplace Ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all
-
- house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Workplace Ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.

• Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience
• Delivery of all core front of house services such as
  - in, badging, luggage, lost and found and deliveries
• Receive, direct and relay telephone, email and other queries via front of house
• Greet, assist and direct candidates/new hires/visitors and the general public appropriately
• Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised
• Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail
• Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations
• Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured
• Create and efficiently maintain
  -
  - date outlook, conference room finder and Share
  Point room booking systems for the identified meeting and event spaces
• High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers
• Daily liaison with
  - team partners such as security and janitorial teams on the coordination of meetings and events
• Provide timely, accurate & personalized response to meetings and events enquiries
• Work flexibly in different settings as part of a the team
• Coordinate the daily updating of room booking displays in line with local/regional processes
• Play a key part in supporting onsite space audits and
  -
  - store processes
• Support and cover other facilities team services as required, such as Corrigo requests, work orders, incoming/outgoing mail and courier services, site inspections, and
  - off or administrative tasks

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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Jones Lang La
Salle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For additional details please see our career site pages for each country.

Jones Lang La
Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am. jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page> I want to work for JLL.