X (Formerly Twitter) – German-Speaking customer support in Porto + Accommodation

Job Description

Imagine waking up in Porto, the sun shining on the colourful houses of the old town, and the smell of freshly baked Pastel de Nata in the air. People from all over the world are laughing, chatting, and enjoying life – and you’re right in the middle of it. Your workplace? One of the largest social media companies in the world. Here, you’ll help ensure that millions of users enjoy a safe and inspiring community. Sounds like your next adventure? Then pack your bags and apply now as a Content Moderator (m/f/d) – Porto is waiting for you!

Your main responsibilities

• Review and moderate video content on one of the world’s biggest social media platforms
• Analyse and evaluate content according to clear guidelines
• Decide whether videos should be flagged, removed, or approved
• Ensure a positive and safe user experience
• Work with high focus and patience on repetitive tasks

What we offer

• €3, 000 welcome bonus – to help you get started in Porto
• Shared accommodation provided by the company to make settling in easier
• Comprehensive
  - week training to prepare you for your role
• Competitive salary (based on Portuguese minimum wage) + bonuses
• Meal vouchers and company mutual insurance
• Relocation support for your move to Portugal
• Career opportunities in a growing international company
• Friendly, young, and multicultural work environment in a central location
• Flexible working hours and additional days off (RTT)
• Staff restaurant and support for daily commuting costs

Working conditions

• Location: Porto, Portugal (on-site)
• Type of employment: Full-time,
  - term contract (6 months)
• Working hours: Monday to Sunday, between 07:00 and 22:00
• Shifts: 07:00–16:00 / 09:00–18:00 / 13:00–22:00
• Days off: 2 rotating rest days per week

Requirements

• Native-level German (C2) – written and spoken
  Good English skills (minimum B2)
• Strong attention to detail and accuracy when reviewing content
• Patience, responsibility, and teamwork skills
• Willingness to work
  - site in Porto

Before you apply, ask yourself

• Are you ready to move to Porto and work
  - site for at least 6 months?
• Can you follow a rotating shift schedule including weekends?
• Do you have the required language skills in German (C2) and English (B2)?
• Do you have experience or interest in content moderation and social media?
• Can you work in a focused and responsible way on repetitive tasks?
• Are you open to working in an international team and adapting to different cultures?
  
  Are you ready to use the
  - provided accommodation and actively settle in Porto?

Please do not apply if any of the following applies to you

• Difficulty communicating in English
• Available for less than 6 months
• Prefer not to work in an
  - space office environment
• Do not have a valid EU passport or ID card

Start your international adventure in Portugal and apply now as a Content Moderator (m/f/d) in Porto!

Secure your €3, 000 welcome bonus – the first step toward an exciting career in the digital world awaits you!