Sales Assistant - 20H Porto - Temporary Contract
We are currently seeking a Sales Assistant from May to September who will report to the Store Manager as part of our team in Porto. The role of Sales Assistant is an essential part of the retail function. Connecting and engaging with the Zadig&Voltaire customers, supporting the day to day activities of their team and store. We are looking for someone who is attentive, reliable, full of energy, approachable, punctual with extensive knowledge of fashion and trends of the season and confident in engaging and styling clients. The Sales Assistant will welcome and assist customers throughout the entire sales process, describing the product, always focusing on delivering the highest customer experience. You will support the store manager in building a store environment that nurtures creativity and employees development. Selling skills:
-Be a brand ambassador and embrace the brand Selling Ceremony-Drive sales: warm welcome, exceptional customer approach, use appropriate sales techniques from start to closing the sale. -Be part of targeting the ZV objectives and meeting store KPIs (AB and UPT)-Provide personalised advice and drive sales according to the customer's
- Be able to build customer loyalty, understand customer relationship
- Be able to communicate efficiently and
- Be knowledgeable of the collection and the brand iconic pieces
Operations-Drive sales: Operating till system, take and process
- Manage the till and customers queuing
- Follow company policy and
- Manage the needs of the customer including exchanges, credit notes and
- Offer each customer the opportunity to be on the mailing
- Maintain the replenishment of bags, boxes etc -Follow up stock transfers between stores and manage the faulty items procedure with the support from the
- Processing the
- Maintain a luxurious store environment and
- Answer calls promptly and efficiently, with a pleasant and welcoming
- Execute the loss prevention procedure and conducts regular
- Ensure the shop floor and stock room standards are maintained in a clean, tidy
- Follow the health & safety guidelines
Merchandising-Process deliveries (new collection, replenishment…),
- Process the replenishment of the items on the shop floor according to the ZV Standards-Support the Store Management in the VM guidelines implementation
You already have previous experience in sales and want to evolve in a growing environment. Are you passionate, motivated by the challenge and recognized for your dynamism? Don't hesitate to apply!We are waiting for you to expand the ZADIG TEAM!We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. .
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