(Italian) Team Leader for a Telecommunications Company (m/f) Lisboa

(Italian) Team Leader for a Telecommunications Company (m/f)
Lisboa
Lisboa, Lisboa, Portugal

(Italian) Team Leader for a Telecommunications Company (m/f)

Job Openings: (Italian) Team Leader for a Telecommunications Company (m/f)

About the job (Italian) Team Leader for a Telecommunications Company (m/f)

Type of position: Full-time position

Key languages: Italian and English

Sector: Telecommunications

About our Client:

If you are a highly
- driven, dynamic person who gets things done, shows consistent improvements, and enjoys working under pressure, this might be the right opportunity for you! We are looking for proactive individuals to join a multicultural company striving to become the world's best internet and cell network provider. This is a chance to embark on a new personal and professional adventure with a sustainably growing,
- first approach!

The Offer:

• Oversee daily activities of the team members
• Plan and execute tasks in a
  - paced environment
• Build and develop the team towards continuous improvements in quality and productivity KPIs
• Provide daily leadership to meet and exceed customer expectations and business targets
• Respond to escalating issues quickly and effectively
• Support the integration of new systems and processes within teams

Requirements:

• Excellent communication skills in English and fluency in Italian
• Experience in customer support
• Genuine caregiver attitude
• Able to
  - task, proactive, and good at time management
• Strong skills in phone calls, email writing, and social media

The Benefits:

• Salary package with performance bonuses
• Initial training and ongoing learning opportunities
• Opportunity for a hybrid work model
• Great office space with coffee, snacks, and a chatting area

The Process:

• Submit your application with an updated CV
• Receive a call from our Recruitment Specialist