Senior Technical Product Manager, AI Client Agents (ThousandEyes) Lisboa

Senior Technical Product Manager, AI Client Agents (ThousandEyes)
Lisboa
Lisboa, Lisboa, Portugal

Senior Technical Product Manager, AI Client Agents (Thousand
Eyes)

Location: London, United Kingdom

Alternate Location: Lisbon, Portugal or New York, NY

Area of Interest: Engineer - Pre Sales and Product Management

Job Type: Professional

Job Id: 1430110

Who We Are

Cisco Thousand
Eyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, Thousand
Eyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact
- user experiences.

Thousand
Eyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

About The Team

At Cisco Thousand
Eyes, we have a unique advantage: we move fast like a startup, but have the backing of a Fortune 100 company in Cisco. By tapping into the broad Cisco ecosystem and the totality of networking data at our fingertips, we can provide our customers the appropriate context to solve their problems and drastically reduce their mean time to resolution. You will be part of the points of visibility team at Thousand
Eyes, whose mission is to uphold the Broad Visibility product pillar by providing our customers the right data at the right time in the right format.

About The Role

As a Senior Product Manager at Thousand
Eyes, you will be responsible for our Cloud Agent and Enterprise Agent components. Your mission will be to strategically grow the footprint of the Cloud Agent fleet and the hardware platforms and devices we support running Enterprise Agents on while being mindful of our operating model. You will also become a subject matter expert to directly engage with our Sales team on strategic prospects and our escalation engineering support team when needed.

What You’ll Do

• Work directly with the Cloud Agent Operations and Enterprise Agent engineering teams to align roadmaps and quarterly plans with the broader organizational strategy.
• Identify new geographical locations and use cases for Cloud Agents, as well as new device platforms and opportunities for Enterprise Agents.
• Deep dive into the way we build, secure, deploy, and operate agents at scale both within our Cloud Agent locations and how our customer practitioners make use of the Enterprise Agent.
• Bring an entrepreneurial spirit and a focus on data driven insights to help build a long term strategy for the team.
• Generate and shepherd creative ideas that bring value to customers and the business.
• Stay
  - on with customers to keep them happy today, while gaining insight for future ideas.
• Thoughtfully prioritize to maximize the impact of organizational effort.

Qualifications

• Proven product management experience (at least 3+ years), with demonstrated success in product delivery, ideally at an Enterprise Saa
  S company.
• Bachelor’s Degree in Computer Science or Engineering or equivalent technical experience; higher level degree (MBA, MS, etc. ) a bonus but not required.
• Excellent verbal and written skills and the willingness to present and defend your ideas.
• Customer-focused,
  - starter with high levels of initiative, commitment, energy, and comfort working in ambiguous environments.
• A collaborative spirit and comfort working in a team environment.
• Ability to influence
  - functional teams without formal authority.
• Exceptional project management skills with a focus on operational excellence.
• Experience with Linux Systems, TCP/IP Networking, Cloud, and other technical concepts.

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification.

US – COMPENSATION RANGE – MESSAGE TO APPLICANTS

$117, 800 - $214, 100 USD

When available, the salary range posted for this position reflects the projected hiring range for new hire,
- time salaries in U. S. locations, not including equity or benefits.

U. S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and
- term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday.